Terms  &  Conditions

By accessing or purchasing from Hazel Vistaa, you agree to our terms and conditions. All our products are handcrafted, and slight variations in colour, texture, or design may occur — these are natural characteristics of handmade resin and preserved-flower art, and not considered defects. Prices, product descriptions, and availability may change without notice. Orders are confirmed only after full payment is received. For customised pieces, we begin production based on the final design shared by the customer; once approved, custom orders cannot be cancelled or exchanged.

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We reserve the right to refuse service to anyone for reasons including misuse of the website, fraudulent orders, or violation of our policies. All images, designs, and content on this website belong to Hazel Vistaa and may not be copied or used without permission. By using our website or contacting us through WhatsApp or Instagram, you agree to be contacted regarding your order. If you have questions about these terms, please reach us at hazelvistaa@gmail.com